Stakeholders Expectations

Identification of stakeholders and understanding their needs and expectations is an essential and necessary step for defining an effective engagement strategy in each place where Saipem operates.

Expectations
Clients
Employees
Vendors
Governments and
local authorities
Local organisations
and NGOs
Local
Communities
Financial
stakeholders

Stakeholders expectations

Financial performance and dividends
Long-term strategy
Employment & business opportunities
Transparency
Business principles and good governance
Excellence in project execution
Cutting-edge technology
Risk identification and management
Competitive compensation
Career development & skills development
Contribution to local development
Transfer of know-how
Support for social progress Protection of the environment

VIEW STAKEHOLDERS

 

Clients

Our engagement in practice:

  • 71 satisfaction surveys;
  • Direct meetings with 9 clients in South America, Canada, Saudi Arabia, Australia and Azerbaijan on sustainability issues;
  • Cooperation with Qatar Petroleum in the Sustainable Development Industry (SDI) Reporting Qatar;
  • Regular meetings on project sustainability issues.

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Employees

Our engagement in practice:

  • 'Share and Shape': young resources engagement event;
  • Results of the middle manager and white collar satisfaction survey;
  • Continuation of cooperation with educational institutions such as IMCO (International Maritime College Oman), the University of Science and Technology of Oran (Algeria), Senai (Brazil) and the University of Karaganda (Kazakhstan);
  • Personnel engagement and training activities on sustainability themes;
  • Meetings and workshops on sustainability targeted at managerial positions.

 

Vendors

Our engagement in practice:

  • Periodic meetings with vendors with strategic agreements;
  • Meetings with Corporate vendors in strategic and critical classes mainly focusing on frame agreement campaigns;
  • Audits on social responsibility at vendor sites;
  • Forums for local vendors in Venezuela, Nigeria, Brazil and Colombia;
  • Training activities organised for local vendors in Azerbaijan and Nigeria;
  • Support for aboriginal companies in Canada and Australia;
  • Engagement of local vendors to participate and support community initiatives in Kazakhstan.

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Governments and local authorities

Our engagement in practice:

  • Continuation of cooperation with the Municipality of Guarujá in Brazil under the 'Declaration of Intent';
  • Memoranda of Understanding (MoU) in Nigeria;
  • Cooperation with the Ministry of Health in the Congo, Angola and Nigeria for malaria awareness campaigns;
  • Cooperation with universities in Kazakhstan, Italy, Azerbaijan, Algeria, etc.

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Local organisations and NGOs

Our engagement in practice:

  • Continuation of cooperation with the NGO Eurasia Foundation of Central Asia (EFCA) in Kazakhstan for a community initiative on education;
  • Continuation of cooperation with Junior Achievement Azerbaijan (JAA) for education targeted at university students;
  • Cooperation with local environmental NGOs for awareness campaigns in Colombia.

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Local Communities

Our engagement in practice:

  • Public hearing in Kazakhstan;
  • Memoranda of Understanding (MoU) in Nigeria, including periodical meetings with community representatives;
  • Initiatives to support community development in the Congo, Angola, Nigeria, Colombia, Kazakhstan, Brazil, Peru, Venezuela, etc.

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Financial stakeholders

Our engagement in practice:

  • 17 road shows;
  • 5 international investor conferences and events;
  • Direct interaction with EIRIS, VIGEO, la Financière de l’Echiquier, Global Sustainability Rating and Storebrand;
  • Participation in the Carbon Disclosure Project (CDP).

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